Terms and Conditions

1. Introduction

Welcome to SRM Pro ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our professional business management platform and services (the "Service") operated by Safe and Risk Management LLC (SRM LLC).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By creating an account or using any part of the Service, you confirm that:

• You are at least 18 years old
• You have the legal authority to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate and current

3. Service Description

SRM Pro provides a comprehensive business management platform that includes:

• Professional inspection and audit services
• Training and development programs
• Business consulting services
• Emergency response services
• Maintenance and support services
• Team and activity management tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

4. User Accounts and Responsibilities

4.1 Account Creation

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials.

4.2 User Types

• Customers: Access to service catalog, ordering, and account management
• Administrators: Full system access including user and service management

4.3 Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Share your account credentials with third parties
• Upload or transmit malicious code or content

5. Payment Terms

5.1 Pricing

Service prices are listed in USD and may change at any time. We will notify you of any price changes before they take effect.

5.2 Payment Processing

All payments are processed securely through Stripe. We do not store your payment information on our servers.

5.3 Refunds

Refunds are handled on a case-by-case basis. To request a refund, please contact our support team within 30 days of the transaction.

5.4 Late Payments

Overdue invoices may be subject to late fees and service suspension until payment is received.

6. Privacy and Data Protection

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy, which forms part of these Terms.

6.1 Data Collection

We collect information you provide directly to us, including:

• Account registration information
• Payment and billing information
• Service usage and activity data
• Communications with our support team

6.2 Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by SRM Pro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, SRM Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim.

9. Termination

You may terminate your account at any time by contacting our support team. We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive termination.

10. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our Service prior to the effective date of the changes.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved exclusively in the courts of Maryland.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: